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Terms and Conditions

Privacy Policy:

We do not store credit card details nor do we share customer details with any 3rd parties.

Delivery Policy:

Surveys are sent out by Royal Mail Recorded Delivery to the address provided in the Confirmation of Contract. Should you require another form of delivery or delivery to a different address please inform us of this in writing.

Cancellation and Refund Policy:

Contact regarding queries and refunds must be made within 7 days of receiving our invoice. As all invoices are produced after works/surveys are carried out it is unlikely there would ever be a refund for cancellation of contract. Any problems with invoice amounts or incorrect information will be dealt with swiftly at no cost to the customer.